Terms of use
Terms of Use – [FEOLINA]
Effective Date: [09.04.2025]
# 1. Introduction
These Terms of Use ("Terms") govern your use of [Feolina].com (the Website) and purchases of our cosmetics products (Products). By accessing the Website, you agree to these Terms and our Privacy Policy. If you disagree, please discontinue use immediately.
# Key Points:
- Our warehouse is located in France ,and we ship to the United Kingdom.
- You must be at least 16 years old to use the Website.
- Prices are in GBP (£) for UK customers and EUR (€) for EU customers.
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2. Intellectual Property
All content on the Website (logos, text, images, product designs) is owned by FEOLINA or licensed to us.
You may not:
- Copy, modify, or distribute our content.
- Use our trademarks without written permission.
- Scrape or misuse our product data.
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# 3. Product Information & Purchases
3.1 Shipping & Pricing
- Products ship from France via Colissimo.
- UK orders may incur customs fees (your responsibility).
- Prices are subject to change.
# 3.2 Cosmetic Use Only
- Our Products are for personal use only.
- Not evaluated by the MHRA (UK) or EU health agencies.
- Perform a patch test before use to avoid allergic reactions.
- Consult a doctor if you have skin concerns.
# 3.3 No Resales
You may not resell Products purchased from our Website.
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# 4. Orders & Payments
- We accept credit/debit cards , and other listed payment methods.
- Sales tax (VAT) is included in UK/EU prices.
- We reserve the right to cancel orders suspected of fraud.
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5. Returns & Refunds
See our full Refund Policy for details. Key points:
30-day return window for unopened/unused Products.
Customer covers return shipping unless the item is faulty.
Refunds processed within 5–7 business days.
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# 6. User Responsibilities.
You agree not to:
- Use the Website for illegal purposes.
- Hack, spam, or disrupt our services.
- Submit false information (e.g., fake reviews).
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# 7. Disclaimers & Liability
7.1 No Warranties
The Website and Products are provided "as is." We do not guarantee:
- Perfect color accuracy (screen variations occur).
- Uninterrupted access to the Website.
# 7.2 Limitation of Liability
We are not liable for:
- Indirect damages (e.g., lost profits).
- Issues caused by third parties (e.g., delivery delays).
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# 8. Dispute Resolution (UK/EU)
- UK Customers: Disputes governed by English law.
- EU Customers: You may use the EU ODR platform ([link](https://ec.europa.eu/consumers/odr/)).
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# 9. Changes to These Terms
We may update these Terms. Continued use = acceptance.
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# 10. Contact Us
For questions:
📧 contact@feolina.com
📍 [35 Rue Victor Arnoul 77160 PROVINS, France]
*Last Updated: 09.04.2025
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